We were very impressed with his knowledge, attention to detail and his high level of customer service professionalism.

Dear Mr Park,

We are writing to inform you of our recent experience with your company.

We are first home buyers intending to build in the new Satterley development at Honeywood, Wandi. After untold hours looking through the display homes at Honeywood and speaking with numerous representatives we still couldn’t quite find the right fit for us. As a result we decided to change tack and explore our options further afield.

At Blueprint’s display home in Baldivis, we met one of your representatives: Brad Milos.

We were very impressed with his knowledge, attention to detail and his high level of customer service professionalism.

When we were weighing up our choice of builders, we were particularly impressed with Brad’s ability to put us at ease and appreciated his unfailing patience in responding to our various (and numerous) queries. We also noted his ability to confidently point out the options and merits regarding building with Blueprint while not once resorting to the well worn tactic of disparaging rival companies.

We eventually narrowed our shortlist to Blueprint and one other company. Both companies were competitive with similar designs and pricing. However, in the end Brad’s excellence service, design prowess and ability to go the extra mile were decisive in our decision to give our business to Blueprint. In fact we were so impressed that we felt it was important to write to you and formally acknowledge Brad’s efforts.

Our build is due to commence around mid 2013. If the end product is anything like the excellent service we have received to date, then we look forward to recommending Blueprint to our family and friends – some of whom are considering building in the future and are following our endeavours with interest.

We trust that you will pass on our thanks and warm regards to Brad.

Yours sincerely,

Duane & Kiri
Parmelia

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