Enjoy Excellence in Service from WA’s leading award winning Home Builder!
At Blueprint Homes, we pride ourselves on not only building brilliant homes for our customers but also on consistently delivering an exceptional level of customer service.
This means that building a home with us is a truly enjoyable experience from start to finish.
Our commitment to these principles has seen us take home numerous Housing Industry Association Housing Awards and Master Builders Association Awards.
Build with Blueprint Homes and you’ll enjoy:
- Enjoy service excellence
2012, 2013 and 2014 HIA Western Australian Housing Awards State Winner: Excellence in Service – Large Builder
2014, 2015 and 2018 MBA Housing Excellence Awards for Best Customer Service Award Volume/Project Builder
- Enjoy our innovative thinking and customisable home designs
2013 HIA Perth Housing Awards Winner: Spec Home up to $250,000
- Enjoy the benefits of our award-winning VIP customer service programme
2012, 2013 and 2014 HIA Perth Housing Awards Winner: Excellence in Service – Large Builder
2014 and 2015 MBA Housing Excellence Awards for Best Customer Service Award Volume/Project Builder
- Enjoy quality, award-winning home design & construction
2012 HIA Perth Housing Awards Winner: Display Homes $250,001 – $290,000 “The Wellstead”
2014 MBA Housing Excellence Awards Best Display Home $260,000 – $280,000 “The Norfolk“
- Enjoy entertaining with our award-winning kitchen designs
2012 HIA The Laminex Group Kitchen and Bathroom Awards Winner: Best Kitchen in Display Homes $220,001 – $290,000
2017 HIA WA Laminex Kitchen and Bathroom Awards Winner: Best Kitchen in a Display Home $300,001 – $400,000
Winning awards is a great reflection of the hard work that the Blueprint Homes team puts in everyday to make sure your building experience is a truly memorable one.
But what does winning these awards actually mean for you?
Well, HIA Customer Service awards are voted by customers, not by industry officials. And MBA Customer Service awards are voted on by customers and leading industry experts.
Each are judged on different criteria but overall they mean that Blueprint Homes have delivered the following criteria better than any other builder in its category:
- Assistance with the design process
- Easy to deal with and helpful before building commences
- Professional supervision
- Communication during construction
- Quality of workmanship
- Responsiveness to changes
- Construction times met expectations
- After sales service
- Value for money
- Overall expectations met
- Provide a high standard of product and service information
- Provide a high standard of face to face service
- Provide an efficient telephone service
- Use approved contract and other documentation
- Have a high standard of quality control and supervision
- High level of attention to maintenance and repairs
- Adhere to a building works programme
- Effective complaints handling procedures
- Effective management of customer service culture
If customer service is important to you, we hope that you’ll choose Blueprint Homes to give you the very best new home building experience.
Craig Park – Founder and General Manager
Take the next step on your building journey.
- Learn more about our award winning customer service
- Explore our range of new home designs
- Find a house and land package to suit your budget
Alternatively email us here or call (08) 9440 1800 to speak with a Blueprint Homes representative.